Cigna Network Model

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Healthcare Plans

  1. Anthem Blue Cross of CA
  2. Cigna
  3. Kaiser Permanente
  4. SCAN
  5. United Healthcare
  6. Dental/Vision Plans
Begin content

LACERA currently administers one Cigna plan: an Independent Physicians Association Health Maintenance Organization (IPA HMO) group model plan.

Cigna Network Model Plan (IPA HMO)

This plan is available to all eligible, retired LACERA members and their dependents.

Contact Information

Cigna Network Model Plan (IPA HMO)

800-244-6224
www.mycigna.com
NurseLine (24/7): 800-244-6224

Contact your insurance carrier for plan booklets, claim forms, and billing questions.

The Cigna Network Model Plan includes these features:

  • Selection of a primary care physician from the Cigna Medical Group or a participating private care physician. Each family member is allowed to select a separate Primary Care Physician (PCP). The PCP will direct all of that person’s non-emergency medical care.
  • In Arizona, if the PCP is in the Cigna Medical Group, the covered family member must receive all medical care at a Cigna Healthcare Center, unless an emergency occurs and the patient is outside of the service area.

If the PCP is in private practice, you must receive all covered healthcare or referral care from that physician, except in an emergency.

Evidence of Coverage

For full details of the services, coverage, and costs of care provided by your specific medical plan, review your latest Evidence of Coverage below.

Cigna Network Model Plan

Los Angeles County Employees Retirement Association

Appointment Reservations
LACERA Logo
Los Angeles County Employees Retirement Association

Member Service Center

M – F, 7 a.m. – 5 p.m. PT

Available by appointment only;
no walk-ins accepted.

Holiday Schedule

300 N. Lake Ave.
Pasadena, CA 91101

Contact Us

Member Services Call Center

M – F, 7 a.m. – 5:30 p.m. PT

800-786-6464

Retiree Healthcare

800-786-6464

Business

M – F, 8 a.m. – 5 p.m. PT

PO Box 7060
Pasadena, CA 91109-7060

Phone 626-564-6000

Fax 626-564-6155

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